The original nail services concierge.
Thoughtful appointments begin with a clearer picture of the person in your chair. Nailfile OS is designed to bring client-shared preferences and service history into your workflow, helping you align on the service and personalize the experience from the start.
Client workspaceIllustrative client profile
“I love a natural pink, with just a little detail.”
Workspace concept · Planned experience, sample details
See the shape, length, finish, and product details a client chooses to share. Their past services give the consultation context; their preferences give it direction.
Bring chosen inspiration into the conversation. Clarify what the client wants to repeat or change, and agree on the look and service together.
Make room for shared comfort preferences, from conversation level to atmosphere. A more informed starting point supports thoughtful, consistent appointments.
A client’s NailFile Card puts their selected preferences, a chosen past service, product details, photos, and inspiration in front of you. Confirm what they want to repeat, discuss what will work for this appointment, and make room for the comfort details that matter.
A client can show, download, or print their card. You can read it without a NailFile OS account. Profile access is never automatic; the client chooses what to share.
The OS vision brings this starting point together with service records, team scheduling, inventory, and reporting. The workspace and business options on this page illustrate that professional platform.
Explore the client’s NailFile CardThe NailFile OS product vision scales from an independent artist’s chair to a salon team and a multi-location business.
Bring your expertise to a clearer consultation, with client-shared preferences, inspiration, and service context close at hand.
Help your team carry the client experience forward, with shared service context and the daily tools behind a thoughtful appointment.
A broader view for salon groups and brands working across locations.
The next layer of NailFile OS connects client care, the professional network, and salon operations. These longer-term additions are planned for future releases.
Keep artist–client messages and requests in one place, before, during, and after a service. Give your team a clear way to acknowledge requests and follow up.
Receive client-approved NailFiles directly in the appointment workflow. Bring selected preferences, product recipes, inspiration, and comfort details to the people preparing the service.
Refer a client to a participating specialist or another salon when they travel or need a different service. Let the client choose which details accompany the introduction.
Bring service timing, staff calendars, confirmations, and check-in together. Share parking guidance and wait or delay updates so clients and artists can prepare for the same appointment.
Connect recorded service-product use with retail stock, back-bar supplies, restock reminders, and ordering tools. Understand what gets used and what needs replenishing.
Explore service demand, product use, repeat visits, and staffing patterns across participating locations, with role-based access to help teams make informed operating decisions.
What helps a new client feel understood? Tell us how your team prepares for appointments, captures service details, and creates the kind of experience people return for.
Start a conversation Call (332) 222-9004